By David Chan – Web Analytics Master
An interesting lesson from my friend Takashi san a Web Analytics Master from Japan on using chocolates as a promotional tool for brand awareness during 2015 Tech In Asia. The chocolates were a good ice breaker to start a conversation; many were attracted to the invitation of “Eat Chocolate and Get Web Analytics Text Book”.
The usual chocolate names like “High 5 with Adrian Roche” and “Will you be Takashi’s girl” are truly creative teasers that help break the monotony of business conversation.
3 Things I Learn From WACA’s Chocolate:
- Collecting Data
- Organizing Data
- Analyzing Data
With a plethora of data available, collecting the right kind of data is foundational to any analytic work. Insufficient of useful data or having too much unrelated data will hamper us. Knowing your objectives can help us to identify what data is to be collected.
Using WACA chocolate example, if the objective is brand awareness, the following data will be useful:
- How many visitors to the booth
- How many chocolates given away
- How many exchange name card for chocolate
Warehousing Your Data Is Important
Organizing data is a simple ordinary but import task which can be overlooked unintentionally. Having good organized data is like a warehouse with thousands of items carefully itemized, arranged and stored away, when you need them they can be retrieve quickly – so take time to formulate
I generally use Excel spread sheet which is an excellent tool, when deciding on your columns and rows structure you should take into consideration how this would affect the presentation of your data later, especially with the use of pivot tables and the filtering function. Using cell and font color coding is very often my first step in creating a visual order for more advance organizing.
Good analysis should provide direction and clarity to the problem or situation you attempt to solve. Many time it is easy to present the facts, but not putting them into context of the situation make such data not very useful.
Back to WACA’ s chocolate example
Total chocolate given away = 600
Cost of each chocolate =$0.60
Books given away = 105
Lead acquisition cost per book = $3.40
(The $3.40 lead acquisition does not reflect the true cost, as other cost such as booth rental, setup charges have not been added.)
Compare chocolate with other advertising platforms like Adwords, a CPC (Cost Per Click) of $0.60 is quite affordable, since most competitive keywords in Google Adwords are usually more than $1 now a days, I would say the chocolate certainly worth a try.
Conversion is why we are doing this
With a conversion of 17.5% it isn’t something I would shout about, factors like the place and event could affect conversion, but with an affordable CPC of just $0.60 I would NOT MIND using the chocolate for my next workshop …… Enjoy the Chocolate and Happy Tracking