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[KIT] What kind of services does Toxes provide?

We are Twoxes.

We are the student of KIT, growth hacking course student.  

What is Twoxes?

Twoxes is the delivery company which provide products online. 

Our products

The variation of our products is very wide such as clothes for woman, cloth for men, cosmetics, organic fruits, organic vegetables, Europe fruits, souvenir, jewelry, video games, toys and books. In addition to the variety of goods that we provide, we have a great quality of delivery service. We are providing quick, supporting, gentle service. 

Our vision

Our vision is to deliver the best experience to the customers as the middleman for new business and customers to sell as many products and services within a year. We want to make people happy by providing smart delivery service.

Our team mission

Our team mission is to create best CX and UX such as great customer support, service support and quick response time for the customers for CX and easy navigation, user friendly service and accessible service for UX. Also, providing a platform for people to start their own ecommerce business and providing selling service to fulfill what customers need is our main mission.  UX means user experience, CX means customer experience.

Our goal of products

We always think about what our customers want and what is the customer’s demand by observing the market and found out that the organic product will help for health. Food or fruits have great demand for people now a day, so it is essential product for us. Twoxes guarantee that all the products that we bring to sell here are the best qualities to all the customers without any worrying.

Supporting customer journey

Also, we support customer journey, from finding potential products, choosing the products, purchasing, waiting, arrival of product, feedback from the customer and customer support. If customer have problems or concern, they can ask for questions by filling the platform.

Our value proposition

First value proposition is accessibility. We are very accessible to the customer no matter where they live. We are providing many types of delivery service such as customer can get the product in convenience store. 

Our channels for user

We have many channels that customer can connect with our company. We have four channels. First one is social media. We have an account on Instagram, twitter, Facebook. We constantly update the status and information’s on these social media.

Second one is YouTube ads. We are providing YouTube ads which customer can get some coupon and special information. We try to catch awareness to buy through our service.


Third one is website. Website is our main tool in delivering products. Our website is very exciting and easy to use. Forth one is Smart phone. We also have mobile app that customer can use the same feature with website. Our app is sophisticated so that user can use smart and easily. 

Conclusion

Twoxes is the next generation service for the customer who want to use smart online shopping, delivery service. If you are interested in it, please check it out.

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